The Fine Print
PRIVACY & TERMS OF SERVICE
Effective September 17, 2025
By using this website and booking services with The Scoop Co., you agree to this Privacy Policy and these Terms of Service.
Privacy Policy
Information we collect
- Your name, service address, phone number and email.
- Payment information, which is processed by Stripe.
- Service preferences and appointment details, such as gate codes and notes about your yard and dogs.
How we use it
- To schedule and deliver your service.
- To send service notifications, such as confirmations and visit updates.
- To process payments and subscriptions.
- To communicate with you about your account.
Text messages
By booking a service, you agree to receive text messages related to your appointments. Message and data rates may apply. Reply STOP to opt out or HELP for support.
Sharing
We do not sell your personal information or share it with third parties for marketing. Payments are handled by Stripe; we never store your full card details.
Security
We take reasonable precautions to protect your information.
Terms of Service
Services
We offer recurring subscriptions and one-time cleanups, with optional paid add-ons. Service depends on availability and our coverage area.
Billing & payments
Subscriptions are billed monthly to the card on file until cancelled. The first scoop is free for new subscriptions; add-ons are not included. Extreme conditions or oversized yards may carry a one-time reset fee, which we confirm with you before service.
Cancellations & rescheduling
You can cancel or reschedule by contacting us in advance. If we can’t service your yard because of a locked gate, an unsecured pet, weather or unsafe conditions, we’ll let you know and reschedule.
Your responsibilities
Please provide safe access to the yard, secure your pets, tell us about any hazards, and keep your contact details up to date. We are not responsible for unsafe yard conditions, aggressive pets or hazards.
Liability
Our liability is limited to the cost of the services provided.
Termination
You may cancel your subscription at any time. We may suspend or end service for repeated access problems, unsafe conditions or non-payment.
Contact Us
Email info@thescoopingco.com
Phone (215) 578-2649
Bensalem, PA 19020